In Small Business You Still Need To Dress To Impress.

Even A Small Business Owner Can Give The Wrong Impression To Customers Based On What They Wear.   The styles, colors, lengths and fit of your fashion choices will speak volumes about your ability to do your job. It’s not a shallow way of thinking….it’s just the truth. However, I should … [Read more...]

How To Keep Customers Coming Back To Your Small Business.

Too often small businesses can forget the little things that make a big difference..   I eat at an Asian cuisine restaurant quite often which there are several locations in the metro area where I live. I could go to any one of these restaurants because they serve the same food, presented in … [Read more...]

Improving Customer Service Is Not What You Say But What You Do.

“You had me at hello” says Carmen Morehead, but quickly states how customer service was lost with failure to follow through.   In the article '5 Ways To Lose Good Customers' they state that it is not just the purpose of a business to “create a customer”, but to “keep a customer” I too … [Read more...]

How Your Team Spends Time Is Key to Your Small Business Success.

If your team is focused on tasks that do not achieve your business goals they’re just wasting time.   It's amazing how often we hear "I just don't have enough time"? Why is this? Why don’t we have the time? In most cases, and be honest, it is because we are delusional on where we really … [Read more...]

Happy Customers Equates To A Profitable Small Business.

Quality Products + Happy Customers = Profitable Business.   This isn’t rocket science, so why do 80% of businesses fail in the first 5 years and 80% of those fail in the next 5 years? The formula makes sense; happy customers should lead to higher revenues and more profits. Business owners … [Read more...]

You’re not SELLING… You’re building a RELATIONSHIP!!

To increase sales start by building relationships with your customers through service that comes from the heart. As your view this video, you will be inspired and yet there is nothing here that would feel like selling but yet that’s what Johnny the Bagger does. People come in just because of … [Read more...]